Perfect Weather Heating and Cooling at 13340 Ayla Road, El Paso

Reviews

• Mari G

  Feb 14, 2018
  ★ ☆ ☆ ☆ ☆
  USER DISCRETION BE ADVISED. Military members please DO NOT USE THIS COMPANY! Company did not inform of 90$ "diagnostic fee" that their technicians fail to inform/remind at time of service (that was not performed the first time) which makes you pay anyway when their done for services rendered. Owner's aggressive demeanor and lack of professionalism is appalling coming from a woman. I didn't even get an empathic apology for her staff's negligence. The invoice they provide does not show pricing, second time we did not pay their diagnostic fee because they didn't perform the first time. Third time tech fixed issue and receipt showed a substantial difference than to what was quoted. I'm sure it was to claim the diagnostic fee we chose not to pay for prior. This receipt did not show MILITARY DISCOUNT they claim to have given me which was how I account for the ''extra'' money that was tacked on to bill. I wasn't born yesterday. This company should be checked for fraud by the IRS. Maybe that would tone down the way Dane comes across. Believe it or not Dane not everyone charges a diagnostic fee. I'm only giving it 1 star because it ONLY took 3 days for them to fix what was wrong.

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